Pandit Deendayal Energy University Library Resource Centre Online Catalogue

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1.
Administration of health & education sectors Ed. by M. L. Mehta; Anita

by Mehta, M. L.; Anita [editor ].

Publisher: Jaipur Aalekh publishers 2008Online access: Click here to access online Availability: Items available for loan: SLS LibraryCall number: 352 (1).

2.
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

by Gallo, Carmine.

Publisher: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2012Availability: Items available for loan: SOM LibraryCall number: 658.812 GAL (1).

3.
Award Winning Customer Service: 101 Ways to Guarantee Great Performance

by Evenson, Renee.

Publisher: New Delhi PHI Learning Private Limited 2011Availability: Items available for loan: SOM LibraryCall number: 658.812 EVE (1).

4.
Blind men and the elephant : demystifying the global IT services industry Was Rahman & Priya Kurien

by Rahman, Was; Kurien, Priya [author].

Publisher: New Delhi Sage Publications India Pvt Ltd 2007Online access: Click here to access online Availability: Items available for loan: SLS LibraryCall number: 338.4702 RAH (1).

5.
Case Studies in Service Marketing Vol. 1

Publisher: Hydrabad ICFAI Centre for Management Research 2006Availability: Items available for loan: SOM LibraryCall number: 658.805 CAS (1).

6.
The Civil Services In India

by Das, S K.

Publisher: New Delhi Oxford University Press 2013Availability: Items available for loan: SOM LibraryCall number: 352.3670954 DAS (1).

7.
Community-based programs and policies : contributions to social policy development in health care and health care-related services Ed. by Howard A. Palley

by Palley, Howard A [editor ].

Publisher: New York Routledge 2009Online access: Click here to access online Availability: Items available for loan: SLS LibraryCall number: 362.12 (1).

8.
Complaint Management Excellence: Creating Customer Loyalty through Service Recovery

by Cook, Sarah.

Publisher: New Delhi Kogan Page India 2012Availability: Items available for loan: SOM LibraryCall number: 658.812 COO (1).

9.
Connecting With Your Customers

by Harvard Business School Press.

Publisher: Boston Harvard Business School Press 2006Availability: Items available for loan: SLS LibraryCall number: 658.812 HAR (1).

10.
Dynamics of disaster : lessons on risk, response and recovery Ed. by Rachel A. Dowty and Barbara L. Allen; Foreword by Alan Irwin

by Dowty, Rachel A.; Allen, Barbara L [editor ].

Publisher: London Earthscan Publications 2011Online access: Click here to access online Availability: Items available for loan: SLS LibraryCall number: 363.34 (1).

11.
Emerging Trends in Financial Services: Challenges and Opportunities

by Vijayalakshmi, B.

Publisher: New Delhi Serials Publications 2012Availability: Items available for loan: SOM LibraryCall number: 332.10954 VIJ (1).

12.
The Experience Economy

by Pine, B. Joseph | Glimore, James H.

Publisher: Boston Harvard Business School Press 2011Availability: Items available for loan: SOM LibraryCall number: 658.56 PIN (1).

13.
Financial Inclusion

by Kochhar, Sameer | Chandrashekhar, R | Chakrabarty, K C.

Publisher: New Delhi Academic Foundation 2009Availability: Items available for loan: SOM LibraryCall number: 332.02400954 FIN (2).

14.
Financial inclusion Ed. by Sameer Kochhar; R. Chandrashekhar; K. C. Chakrabarty; Deepak B. Phatak

by Kochhar, Sameer; Chandrashekhar, R.; Chakrabarty, K. C.; Phatak, Deepak B [editor ].

Publisher: New Delhi Academic Foundation 2009Online access: Click here to access online Availability: Items available for loan: SLS LibraryCall number: 332.02400954 (1).

15.
Financial Inclusion and Beyond: Issues and Challenges

by Thingalaya, N K | Shetty, N S | Moodithaya, M S.

Publisher: New Delhi Academic Foundation 2010Availability: Items available for loan: SOM LibraryCall number: 332.710954 THI (1).

16.
Financial inclusion, inclusive growth and the poor Ed. by Padmaja Mishra; Alok Ranjan Behera; Himanshu Sekhar Rout

by Mishra, Padmaja; Behera, Alok Ranjan; Rout, Himanshu Sekhar [editor ].

Publisher: New Delhi New Century Publications 2014Online access: Click here to access online Availability: Items available for loan: SLS LibraryCall number: 332.10954 (1).

17.
Financial Management: Text, Problems and Cases

by Khan, M Y | Jain, P K.

Edition: 6th edPublisher: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2011Availability: Items available for loan: SOM LibraryCall number: 658.15 KHA (1). Checked out (1).

18.
Financial Market Regulation and Reforms in Emerging Markets

by Kawai, Masahiro | Prasad, Eswar S.

Publisher: Philippines Asian Development Bank 2011Availability: Items available for loan: SOM LibraryCall number: 332 FIN (1).

19.
Financial Markets and Financial Services in India

by Kunjukunju, Benson | Mohanan, S.

Publisher: New Delhi New Century Publications 2012Availability: No items available : Checked out (1).

20.
Financial markets and financial services in India Benson Kunjukunju; S. Mohanan

by Kunjukunju, Benson; Mohanan, S [author ].

Publisher: New Delhi New Century Publications 2012Online access: Click here to access online Availability: No items available : Checked out (1).

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